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PGT Windows & Doors in Key West, FL | TruePane Windows & Doors
We provide independent PGT window and door service across Key West, from Old Town Conch cottages to New Town CBS homes. Most PGT repairs here come down to one thing: salt. The island’s constant salt spray eats hardware, pits aluminum, and degrades seals faster than anywhere on the mainland. If you own PGT windows or doors in Key West, call (954) 280-4413 and we’ll tell you straight what’s fixable and what isn’t.
Why Key West Residents Choose Us for PGT Service
We’re not a PGT franchise and we don’t work from a manufacturer script. TruePane is an independent glass and door company, and our techs have been pulling apart PGT WinGuard and SpectraGuard units on this island long enough to know which failures are repairable and which ones a mainland shop would misdiagnose entirely. Dale Kessler, our owner, came up working glass and framing along South Florida’s coastal corridor, from PGT service in Homestead northward, and he still insists every tech measure twice before a truck moves. That habit matters here, where rough openings on 19th-century Conch houses rarely match modern unit sizes.
We keep common PGT replacement parts on the island, so you’re not waiting on a shipment from the mainland while a salt-damaged door sits half-sealed. And because we’ve been through HARC reviews on PGT sales & service projects across Old Town, we know which impact profiles inspectors will accept before you spend a dollar.
Common PGT Windows & Doors Problems We Solve in Key West
- Salt-spray pitting on PGT aluminum extrusions. Uncoated or lightly anodized PGT frames on ocean-facing elevations start showing visible corrosion within two to four years here. We strip, treat, and refinish where the frame is structurally sound, and tell you plainly when it isn’t.
- Hardware corrosion on French door multipoint locks and sliding door rollers. Standard PGT hardware wasn’t spec’d for constant marine exposure. We swap damaged components for stainless or marine-grade versions that outlast the originals by years on this island.
- Seal failure and fogging in SpectraGuard units. Rubber glazing seals and gaskets break down fast in Key West’s salt air and UV. Once the seal goes, the insulated glass unit fogs. We replace the IGU with OEM glass and upgrade the seal material for this climate.
- Jalousie frames twisting or leaking after storm-driven rain. Old PGT jalousie designs carry zero impact resistance and frequently fail wind-mitigation inspection. We’ll show you the failed opening, explain your replacement options, and handle the HARC paperwork if you’re in Old Town.
- PGT sliding glass doors binding or jumping track. Wind-driven salt and sand foul rollers and tracks within a few seasons. We clean, realign, and replace rollers with stainless hardware so the door glides instead of grinding.
PGT Service in Key West: What Local Conditions Mean for Your Equipment
Key West sits at the intersection of two requirements that exist nowhere else in exactly this combination: Monroe County’s mandatory Miami-Dade Notice of Acceptance (NOA) impact glazing standards, and the Historic Architectural Review Commission’s oversight of Old Town’s National Historic Landmark District. On a Conch-style home, you can’t just order a standard PGT impact window and call it done. HARC reviewers routinely reject replacements that don’t maintain the original jalousie or multi-lite sightlines. A contractor who only knows impact code will fail aesthetic review. One who only knows historic preservation will produce openings that can’t pass impact inspection. We navigate both, because on this island you don’t get to choose one or the other. Our techs know which PGT WinGuard profiles with custom muntin grids have already cleared HARC, which means your project moves instead of stalling in review.
PGT Models & Products We Service in Key West
We service the full PGT residential line: WinGuard Vinyl, WinGuard Aluminum, SpectraGuard, and ClassicVue. For structural and impact components like sashes, laminated glass, and strike plates, we use OEM PGT parts, because aftermarket versions rarely carry the correct Florida Product Approval numbers. For hardware like rollers, hinges, and weatherstripping, we recommend marine-grade stainless aftermarket options that hold up better in Key West’s salt environment than the factory originals. We keep common PGT parts stocked on the island for faster turnaround on repairs across Key West service area neighborhoods.
PGT Service Pricing in Key West
PGT service pricing in Key West depends on what failed and how much salt damage has accumulated. A simple roller and track service on a sliding door runs less than a full IGU replacement on a fogged SpectraGuard window, which itself costs less than a full-frame replacement on a corroded WinGuard Aluminum unit. Free estimates include a written line-item quote, so you see exactly what you’re paying for before we start. No change orders, no surprise line items on the bill. Call (954) 280-4413 for a free estimate and we’ll give you a straight number.
Serving Key West, FL - Our Local Coverage Area
We’re based in the Key West area and know this community well, and we also provide PGT service in Key Colony Beach. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - PGT Windows & Doors in Key West
We assess the frame first. If the extrusion is structurally sound, we can strip, treat, and refinish it, then replace the seals and hardware with marine-grade components. If the frame is compromised or the glass can’t meet current impact code, replacement is the honest answer, and we’ll tell you that up front. Call (954) 280-4413 for an exact quote.
Yes. We’re an independent PGT service provider, not a manufacturer-authorized dealer, so we service PGT units regardless of who installed them. We won’t void the original warranty by using aftermarket parts where OEM is required for impact compliance, which is a distinction that matters whether you need us in Key West or PGT service in Marathon.
Yes, but it requires the right configuration. PGT WinGuard units can be paired with custom muntin grids or shutter-style covers that mimic the original louvered or multi-lite sightlines and have already cleared HARC aesthetic review in Key West. A standard catalog order from a mainland supplier won’t pass. We spec the right profile for your street and building style.
On this island, every 12 to 18 months. Salt and sand accumulate in tracks faster here than anywhere on the mainland, and waiting longer means binding, jumping, or a roller that seizes entirely. Call (954) 280-4413 to schedule a tune-up, and we’ll upgrade you to stainless while we’re at it.
Yes, when installed with the correct Miami-Dade NOA documentation and inspected properly. PGT’s impact-rated product lines are designed to meet Florida’s wind-mitigation standards, which can reduce windstorm insurance premiums on Key West homes. We provide the paperwork your insurer requires.
Service Areas Near Key West
We also provide PGT service to neighbors in the Lower Keys and nearby communities, including Acacia Villas, Alafaya, Altamonte Springs, Altoona, Anna Maria, and Apollo Beach. For PGT work in Central Florida, see PGT service in Kissimmee and PGT service in Lake Buena Vista.
Book Your PGT Service in Key West Today
If your PGT windows or doors are showing salt damage, binding, or fogging, call TruePane at (954) 280-4413 - we handle everything from Key West to PGT service in Coral Gables. We’ll schedule a free estimate and give you a straight answer on what’s repairable and what isn’t. Live person answers the phone, 24/7.
Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Key West since 2008.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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