Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
Sliding glass doors
Impact garage doorsPGTCGI
Before
After
Before
After
Before
AfterCGI Windows & Doors in Palm Beach, FL | TruePane Windows & Doors
We provide independent CGI window and door service across Palm Beach, from hardware swaps on a Tropic Line slider to full Estate Collection replacements on South Ocean Boulevard estates, alongside our broader Palm Beach Window Installation services. The one thing that makes our CGI work here different is that we understand the town’s Architectural Review Commission requirements as well as the manufacturer’s product line. If you need a CGI unit serviced, repaired, or replaced in Palm Beach, call us at (954) 280-4413 and we’ll come take a look.
TruePane is not a CGI dealer and we are not manufacturer-affiliated or authorized. We are an independent service provider, which means we can give you a straight answer about parts, warranties, and whether a repair is worth the money. We’ve been working glass and framing in South Florida’s coastal corridor since 2008, and Dale Kessler, our founder, has spent the better part of two decades putting in impact-rated units from Coral Ridge to Dania Beach. We know where CGI frames fail in salt air and we know what Palm Beach’s review board will and will not accept. Learn more about our broader CGI sales & service work.
Why Palm Beach Residents Choose Us for CGI Service
Most window companies in Florida can order a CGI unit and set it in an opening. Far fewer can walk into a 1920s Mizner-era estate on the island, pull the ARCOM file, and tell you whether your existing frames can be serviced or need to be replaced with a profile that matches the original within a sixteenth of an inch. That second skill is the one that matters in Palm Beach.
Dale grew up in Fort Lauderdale’s Sailboat Bend neighborhood, watching his father reseal jalousie windows in the humidity. He learned the trade properly at McFatter Technical College in Davie, then spent twenty years installing impact-rated units along the coastal corridor. He measures twice before a crew ever touches a truck, and the rule he keeps on the whiteboard governs every CGI job we take: if the pane is not true, the job is not done.
We employ background-checked, uniformed technicians. We register both manufacturer warranty layers in writing before the truck leaves the driveway. And a live person answers our phone 24 hours a day, seven days a week. That is not a claim we make lightly, and it is one of the reasons homeowners in Palm Beach keep our number in their files.
Common CGI Windows & Doors Problems We Solve in Palm Beach
- Pitting and white corrosion bloom at bottom frame corners. Oceanfront and Intracoastal exposure pushes salt into the aluminum, especially at the lower corners of CGI frames where moisture collects. We see this within four to six years on properties that get wind-driven spray from both the Atlantic and the Intracoastal, which is most of the island. We replace the affected extrusions and apply marine-grade protection so the new metal does not repeat the old failure.
- Seized steel-reinforced hinge shafts on Estate Collection casements. The steel hinge shafts inside CGI’s Estate casement line are vulnerable to salt-air intrusion unless they are greased and sealed on a regular schedule. Once they seize, the operator puts strain on the frame and the sash stops closing square. We disassemble, clean, lubricate, and re-seal these before they force a full replacement.
- Insulated glass seal delamination in fixed picture units on east-facing walls. Constant Atlantic moisture combined with daily thermal cycling breaks down the seal on fixed CGI picture windows facing the ocean. The glass fogs between the panes and the only fix is an IGU replacement with the correct spacer and sealant for marine exposure.
- Weep system clogging from wind-blown sand and salt crust. Lower-level CGI units on the island collect fine sand and dried salt in the weep channels. When those channels clog, water backs up and stains interior sills. We clear the weep system, verify drainage, and adjust the installation so the problem does not return after the first storm.
- Roller and track failure on Tropic Line sliders. The Tropic Line slider is common in Palm Beach condominiums and mid-century homes, and its rollers are not immune to salt corrosion. A worn roller eats the track, and the door starts to bind. We replace rollers and track with factory parts when they are available, or exact-spec marine-grade aftermarket hardware when a profile has been discontinued.
CGI Service in Palm Beach: What Local Conditions Mean for Your Equipment
Palm Beach sits on a narrow Atlantic barrier island with open ocean to the east and the Intracoastal Waterway to the west. That means the structures here take salt-air corrosion pressure from both sides at once, something that does not happen even a few miles inland in our West Palm Beach CGI service area. Aluminum frames, hinges, and seals degrade measurably faster here, and the island also sits in the highest wind-speed design zone in Florida. Miami-Dade NOA-rated impact products are the code floor, not an upgrade. For a CGI owner, that combination means one thing: the margin for error on a frame seal or a hinge shaft is zero, because both the salt and the wind will find any weakness.
Take a Tropic Line slider on a North End condominium balcony. In a standard inland installation, the factory weatherstripping might hold for a decade. On Palm Beach, the same weatherstripping is working against salt spray from the ocean and humidity rolling off the Intracoastal. We pull the old seal, inspect the frame channel for pitting, and replace with marine-grade gasket material that holds up under that double-side exposure. It costs a little more up front. It costs a lot less than a corroded frame five years later.
CGI Models & Products We Service in Palm Beach
We service the full CGI residential lineup: the Estate Collection, the Tropic Line, the Classic Line, and the Sentinel Series. That covers casements, fixed picture units, horizontal sliders, and hinged doors. We use genuine CGI extrusions, hardware, and weatherstripping whenever the factory supply chain can provide them. When a profile has been discontinued, or when an ARCOM-matched historic replica requires a custom spec, we source exact-spec marine-grade aftermarket hinges, rollers, and gaskets. We stock common CGI hardware locally so a Palm Beach service call does not wait on a freight truck from the manufacturer’s warehouse.
CGI Service Pricing in Palm Beach
CGI window and door service in Palm Beach typically runs $220-$640 for common repairs like roller swaps, hinge work, and weatherstripping replacement. Glass replacement on a CGI impact unit runs $600-$1,200 per pane depending on size and glass spec. Full frame replacements start around $1,300 for a standard Tropic Line single-hung and run higher for Estate Collection casements with custom finishes and ARCOM compliance submittals. The island’s salt exposure and review requirements push pricing above the regional norm, but the numbers are knowable before work starts. We provide written, line-item estimates at no charge. Call (954) 280-4413 to schedule yours.
For a deeper look at what drives cost, see our guide below.
Serving Palm Beach, FL - Our Local Coverage Area
We’re based in the Palm Beach area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - CGI Windows & Doors in Palm Beach
No, not if the home is a contributing property under the Town of Palm Beach’s historic preservation rules. ARCOM requires replacement windows and doors on contributing properties to match the original Mizner-era profile exactly, which standard off-the-shelf CGI units do not do. You will need custom-fabricated impact units that carry a Miami-Dade NOA but visually replicate the original steel casement sightlines and finish. Call (954) 280-4413 for an exact assessment of your property’s requirements.
In most cases, no. When the bottom rail of a steel casement has rusted through, the frame has lost its structural integrity, and on a barrier island with Palm Beach’s wind loads, that is a code and safety issue. We replace the full frame with an impact-rated unit that matches the original profile. We do not reseal dry-rot or through-pitted metal, because the salt exposure guarantees the old frame is compromised beyond a reliable repair.
CGI Estate Collection units carry Miami-Dade NOA ratings, which is the stricter standard and satisfies Palm Beach County and state wind code requirements. However, the Town of Palm Beach adds a local layer: ARCOM design review for any exterior window or door modification on the island. So the product must pass Miami-Dade testing, and the installation must pass ARCOM’s aesthetic review. That is the double approval we handle regularly for our Palm Beach customers.
That fog is a failed insulated glass seal, and on Palm Beach it shows up first on east-facing elevations because the Atlantic moisture load and daily thermal cycling are hardest on that exposure. The seal delaminates, moisture penetrates the IGU, and the glass fogs. The fix is replacing the IGU with the correct marine-spec spacer and sealant. Call (954) 280-4413 and we’ll measure the unit and quote the replacement.
Yes, it can, but it requires a specific path. The window has to carry a Miami-Dade NOA for the design pressure required on the island, and it has to be fabricated so the sightlines, finish, and profile read as original to the mid-century design. This usually means a custom CGI order with specified sightlines and a finish that matches the existing aluminum or bronze. ARCOM will approve it at first review if the profile and exterior color match within a sixteenth of an inch. We’ve done this on El Bravo Way and South Ocean Boulevard estates as part of our broader Palm Beach service area work.
Service Areas Near Palm Beach
Beyond Palm Beach itself, we run CGI service calls in the surrounding communities. That includes CGI service in Palm Beach Gardens for newer construction with Tropic Line sliders, and CGI service in Palm Beach Shores for condominium properties facing the ocean. We also cover the Acacia Villas neighborhood and other nearby areas. If you’re on the island or just off it, we can get a tech to you.
Book Your CGI Service in Palm Beach Today
If your CGI windows or doors need service in Palm Beach, call (954) 280-4413. We’ll schedule a visit, talk through what we find, and give you a written estimate before any work starts. A live person answers the phone, and we stand behind the work with a 90-day Promise in writing. If it is not right on paper, it will not be right on the wall.
Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Palm Beach since 2008.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.