CGI Windows & Doors in West Palm Beach, FL

CGI Windows & Doors in West Palm Beach, FL | TruePane Windows & Doors

TruePane Windows & Doors provides independent CGI window and door service throughout West Palm Beach, from jalousie-to-impact replacements in Grandview Heights ranches to historic-preservation work in Flamingo Park and El Cid. We’re not a CGI dealer and we’re not manufacturer-affiliated. What we are is a local crew that works on CGI extrusion profiles, hardware, and glass packages daily across Palm Beach County, including Cgi in Palm Beach. If you need a straight answer about whether your CGI unit should be repaired or replaced, call (954) 280-4413 and you’ll get one.

Call (954) 280-4413

Why West Palm Beach Residents Choose Us for CGI Service

Most window companies in West Palm Beach sell whatever line they carry. We service what you already have, and that changes the conversation. Dale Kessler founded TruePane in 2008 after spending the better part of two decades working glass and framing along South Florida’s coastal corridor, and his rule has been the same since day one: if the pane is not true, the job is not done. Our techs know the difference between a CGI Estate Collection casement and a Sentinel Series single-hung without looking at the sticker, because they’ve rebuilt both more times than they can count.

We keep OEM-compatible rollers, weatherstripping, and multi-point lock components on our trucks for CGI sales & service calls, which means most repair visits in West Palm Beach are one trip, not two. We’re also the crew the local historic preservation consultants call when a board submittal gets kicked back for the wrong divided-lite pattern or frame width. If it’s CGI and it’s in West Palm Beach, we’ve probably already seen the problem twice this month.

Common CGI Windows & Doors Problems We Solve in West Palm Beach

West Palm Beach’s combination of salt air, humidity, and aging CBS housing stock creates a specific set of failure patterns in CGI windows and doors. Here’s what walks through our door most often:

• Salt-spray pitting and white corrosion blooms on aluminum frames. Properties within a mile of the Intracoastal Waterway or the ocean get hammered by marine air. Uncoated mill-finish on older CGI frames pits within five to seven years, and we see it most on water-facing elevations. The fix is either marine-grade refinishing or, if the structural channel is compromised, replacement with a factory-finished unit.
• Sliding glass door rollers that seize or grind in marine air. Even when the glass is still perfect, CGI sliding door roller assemblies and threshold hardware corrode fast in West Palm Beach. Salt crystals get into the bearing track, the roller binds, and the door starts dragging. We replace rollers and thresholds with OEM-machined components, not big-box generics.
• Weep holes clogged with sand and salt crust. Fixed and picture windows on coastal West Palm Beach homes stop draining because the weep channels pack up with salt deposits and wind-blown sand. Water pools in the sill track and starts delaminating the finish. This is a maintenance item most homeowners never know they have until the sill starts staining.
• Jalousie-to-CGI replacement revealing rotted original buck framing. In 1950s and 1960s CBS ranch homes around Grandview Heights and Prospect Park, the original jalousie windows were set into wood buck framing that’s now fifty to seventy years old. The CGI unit isn’t the failure point. The surrounding opening is, and it has to be rebuilt before the new impact window goes in.
• Multi-point lock misalignment on older CGI doors. Homes settle, slabs shift, and CGI multi-point locks that once engaged cleanly now bind. It’s rarely the lock body itself. Usually the keeper alignment has drifted, and the fix is re-shimming the panel and adjusting the strike hardware to factory tolerances.

CGI Service in West Palm Beach: What Local Conditions Mean for Your Equipment

Here’s something most homeowners in West Palm Beach don’t know until they’re three weeks into a permit application: this city sits in a regulatory position no other major coastal city in South Florida shares. Unlike Miami-Dade and Broward to the south, Palm Beach County falls outside Florida’s High Velocity Hurricane Zone, so replacement CGI windows and doors must meet Florida Building Code wind-borne debris region standards but do not require Miami-Dade NOA certification. Meanwhile, if your home is in Flamingo Park, El Cid, or Northwood, the city’s Historic Preservation Board gets a vote on your window submittal, and they care about divided-lite patterns, exterior frame width, and finish color more than they care about impact ratings. The practical result: some CGI models approved for the HVHZ are over-specified for West Palm Beach and cost more than necessary, while historic-district jobs get delayed or redesigned because standard impact submittals don’t match 1920s-to-1940s fenestration profiles. If it is not right on paper, it will not be right on the wall.

For CGI owners, this means service decisions here are different than in Cgi service in Greenacres, Lake Worth Beach, or Boca. A repair in a non-historic West Palm Beach neighborhood can proceed with standard OEM parts and no board review. A visible replacement in El Cid can trigger a preservation review that tacks weeks onto the timeline and may require custom simulated divided lites. We’ve sat through enough of those board reviews to know which submittals pass and which get sent back for a frame profile that’s an eighth of an inch too wide. That institutional knowledge is part of what you’re paying for when you call us.

CGI Models & Products We Service in West Palm Beach

Our crews service the full residential CGI lineup across West Palm Beach: the Estate Collection casements, awnings, and picture windows; the Sentinel Series single-hungs and horizontal sliders; the Targa Series impact-rated sliders and multi-slide doors; and the Classic 8400 line found on homes built or renovated from the late 1990s through the 2010s. For repairs, we always recommend OEM CGI hardware, rollers, and weatherstripping because the extrusion tolerances are exact. Aftermarket parts on multi-point locks cause binding and sloppy operation. Where factory hardware is discontinued on older CGI models, we use machine-matched aftermarket components only for cosmetic trim and non-structural parts, never for locks, rollers, or hinges.

We stock the most common CGI rollers, keepers, weatherstripping profiles, and balance hardware at our shop, which keeps most West Palm Beach repair jobs off the parts-order treadmill. For anything we don’t have on the shelf, we order direct from CGI’s distribution network and tell you the lead time up front.

CGI Service Pricing in West Palm Beach

FAQs - CGI Windows & Doors in West Palm Beach

Does West Palm Beach require Miami-Dade NOA approval for replacement CGI impact windows? No. West Palm Beach is outside the HVHZ, so CGI impact windows only need to meet Florida Building Code wind-borne debris region standards. Miami-Dade NOA certification is not required in Palm Beach County. That said, if you’re in a historic district like Flamingo Park or El Cid, the Historic Preservation Board will impose its own approval process on top of the building permit. Call (954) 280-4413 for a free estimate and we’ll tell you exactly which approvals apply to your house.

Why do CGI aluminum frames on my waterfront property corrode faster than inland? Salt spray from the Atlantic and the Intracoastal Waterway deposits chlorides on aluminum frames, and without marine-grade factory finishes or regular washing, those deposits eat through the anodized or painted surface and start pitting the extrusion. We see it routinely within five to seven years on near-coastal West Palm Beach homes. The unit can often be saved with refinishing if the structural channel is still solid.

Can I replace the original jalousie windows in my Grandview Heights ranch with CGI impact windows without changing the opening size? In most cases, no, and the reason is the buck framing. The original jalousie units sat in wood bucks set into the CBS wall, and after fifty-plus years those bucks are often rotted from humidity and termite exposure. We reframe the rough opening with pressure-treated buck to a clean, code-compliant dimension, which usually changes the interior reveal slightly. The new CGI unit gets sized to the rebuilt opening, not the old one.

How long does a CGI impact window replacement take when a Historic Preservation Board review is required? Plan for four to eight weeks from submittal to installation in West Palm Beach historic districts. The board meets on a fixed schedule, and if the divided-lite pattern, exterior frame width, or finish color doesn’t match the original profile, you’ll get a redesign request that resets the timeline. We’ve navigated enough El Cid and Flamingo Park submittals to know what passes the first time, and we document every pattern and color match before the board sees it.

Do CGI impact windows from 10-15 years ago have rollers that can be repaired, or do I need full replacement? The rollers can absolutely be repaired, and replacing the whole door is usually the wrong call. We carry OEM-compatible CGI roller assemblies for most model lines from the mid-2000s forward, and the repair is a single-visit job in most cases. Replacement only makes sense when the frame channel itself has corroded through or the glass package has lost its seal. Call (954) 280-4413 and we’ll tell you which situation you’re in after one look at the door.

Service Areas Near West Palm Beach

TruePane serves West Palm Beach and the surrounding communities along the Palm Beach County coastal corridor. Need CGI service in West Park or Wilton Manors? We make those runs regularly and schedule them just like a local call. If you’re anywhere in the broader West Palm Beach service area, including the historic districts and the near-coastal neighborhoods, the phone rings at our shop either way.

Book Your CGI Service in West Palm Beach Today

Whether it’s a corroded roller assembly on a Targa slider, a clogged weep channel on a picture window, or a full historic-district replacement that needs board approval, we’ll give you a straight answer and a written quote. Call (954) 280-4413 and ask for a free estimate. If we can fix it in one visit, we will.

Written by Dale Kessler, Owner at TruePane Windows & Doors, serving West Palm Beach since 2008.