CGI Custom & Geometric Windows Nationwide | TruePane Windows & Doors

CGI Custom & Geometric Windows in Fort Lauderdale: What to Know First

CGI custom and geometric windows in Fort Lauderdale can be repaired, reglazed, or replaced without tearing out the surrounding wall. As an independent CGI service provider, TruePane Windows & Doors handles arched tops, radius corners, trapezoids, and oversized impact openings on a measured, made-to-order timeline, usually two to four weeks from template to install. Pricing runs $1,400 to $7,800 depending on size, shape, and whether the unit carries CGI’s impact rating.

Call (954) 280-4413

This page is for the homeowner who already has CGI windows and either loves them and wants them to keep working, or has one specific unit that’s failed. If you’ve got an arched window over a front door with condensation between the panes, or a geometric transom that’s binding in the frame, call (954) 280-4413. Dale Kessler and the TruePane crew have been working glass in Broward County since 2008.

Key takeaways for CGI owners in Fort Lauderdale:

• CGI custom shapes are made to order. A replacement is not sitting on a shelf in Doral or Pompano. Expect fabrication time and insist on proper templating.
• CGI’s impact-rated units use heavy laminated glass. A fogged arch window is not a simple reglaze, it’s an insulated glass unit replacement.
• Warranty coverage depends on who installed the unit and whether the original paperwork was registered. We sort that out in writing before you spend anything.
• TruePane is not authorized by CGI. That’s not a liability. It means we recommend the fix that serves you, not the fix that protects a manufacturer relationship.

How CGI Products Fail - and How We Fix Them

CGI builds a solid impact window. But South Florida salt air, humidity, and hurricane cycles expose certain weaknesses in the custom and geometric lines. Here’s what we see most often in Fort Lauderdale, and what we do about it.

• Fogged insulated glass in CGI Estate Collection arch tops. The arched units over entry doors take reflected heat from paver driveways and south-facing exposure. The seal fails at the radius corner, moisture gets in, and you get the white haze. The fix is a replacement IG unit with a tempered lite and a low-E coating matched to the existing glass. We measure the arc precisely, order it, and set it with new glazing tape. A fogged arch is not a repairable seal, and anyone who says otherwise is selling you a tube of caulk and a clean truck.
• Binding operators on CGI Estate Collection casement and awning windows that sit three blocks off the Intracoastal. Salt air chews the crank hardware and the hinges. The window starts to bind, then the operator gear strips. We replace the hardware with stainless or marine-grade components where possible, and we re-lube the track with a dry silicone, not a petroleum grease that cakes up in a year. If the operator is discontinued, we can usually fabricate or source an aftermarket assembly that lines up.
• Deflected glass on oversized CGI fixed geometric units. Big trapezoids and parallelogram windows face wind load differently than standard rectangles. Fort Lauderdale’s storm codes are serious, but a unit that was under-specified or installed with the wrong glazing tape can deflect noticeably in a strong gust. That flex stresses the perimeter seal and eventually leads to water intrusion. We inspect the entire rough opening, confirm the unit meets the relevant Miami-Dade NOA, and re-set or re-order as needed.
• Water staining at the sill of CGI radius windows installed before proper sill flashing became standard practice. Older CGI installs in homes built in the 1990s and early 2000s often skipped the sloped flashing pan. Water pools at the rough opening sill, wicks into the frame, and shows up as a dark stain on the drywall below the window. We pull the trim, install a proper sloped sill pan, and re-set the window. Then the leak is gone, not just the stain.
• Condensation trapped in the airspace of CGI Custom Line transoms mounted over commercial-grade doors. Transoms catch heat and moisture from entry doors below, especially in Fort Lauderdale’s wet season. The hermetic seal gives up and you get fog inside the trapezoid up top. Same fix as the arch: replacement IG unit, properly measured and set. We never drill a hole and call it fixed. A hole in a sealed unit is not a fix.

Our CGI Custom & Geometric Windows Process

We treat a CGI window the way a machinist treats a fixture. Not because it’s precious, but because it’s expensive and precise, and a mistake costs weeks of waiting on a new unit. Here’s how a typical custom or geometric job goes with us.

1. 1
   Inspection and measurement. A background-checked, uniformed tech comes to the house and measures the existing opening with a digital caliper and a physical template. For arched and radius work, we measure the arc at three points, not two, and we confirm the sightline you want to keep. Dale’s rule on site: if it is not right on paper, it will not be right on the wall.
2. 2
   Diagnosis and scope. We determine whether the unit can be repaired (hardware, weather-stripping, re-glazing with a new IG unit) or whether the frame itself is compromised. If it’s a full replacement, we confirm the CGI series and the impact rating you require to keep your code compliance straight.
3. 3
   Parts and material decision. We break down OEM versus quality aftermarket components in the written quote. For glass, we use a certified fabricator that meets the impact standards for Broward County. For hardware, we recommend OEM when the part is available and sensibly priced, and aftermarket when the OEM part is discontinued or marked up beyond reason. You see both options on paper before you decide.
4. 4
   The work itself. For a full unit replacement, we remove the old window, inspect the rough opening for rot or settling, flash the opening properly, and set the new window level, plumb, and true. For glass-only work, we pull the stop, remove the failed unit, and bed the new IG in fresh glazing tape. No shortcuts on the seal.
5. 5
   Test and clean. We operate the window through its full range, check the glass for distortion or bubbles, run a water test on exterior seals, and wipe the glass clean. We walk you through what we did, answer questions, and leave the work area as swept as we found it.
6. 6
   Paperwork and guarantee. The Keystone Standard goes on file: warranty layers registered in writing, durations stated, and the Done Right Promise covering the workmanship. If anything is not right, we make it right. No arguing, no fine print that covers neither.

What CGI Custom & Geometric Windows Costs in Fort Lauderdale

CGI custom work is not a commodity. The price depends on the glass package, the impact rating, the finish, and the shape. An arched quarter-round costs more per square foot than a simple rectangle. A trapezoid with a low-E laminated lite costs more than a clear annealed transom. Here’s what we typically see in Fort Lauderdale.

We give you a written, line-item quote before we schedule, and we don’t add surprise line items after the fact. Call (954) 280-4413 for a free estimate on your CGI custom or geometric window. The quote is specific to your opening, your glass, and your house, not a generic ballpark.

Why Fort Lauderdale Homeowners Call TruePane Windows & Doors for CGI Work

We’re not the cheapest bid in the room, and we don’t try to be. Fort Lauderdale homeowners who call us usually have a CGI window that a handyman already looked at, or a fogged arch that a company quoted for full replacement without even pulling the stop. TruePane does the work right the first time, because that’s the only version of this job that makes sense for a house you plan to stay in.

We’re a local company, founded by Dale Kessler in 2008 with years of glazing heritage behind it. We hire local, train apprentices into journeymen, and answer the phone with a live person 24 hours a day. No voicemail tree, no regional call center. The techs who show up are background-checked, uniformed, and work in your home the way they’d work in their own mother’s.

And if CGI isn’t the right path, we’ll tell you. We also work on PGT, CWS, ES Windows, and ECO Window Systems, and we’ll quote your options side by side on paper. The decision is yours.

FAQs