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CGI Impact Windows & Doors in Fort Lauderdale: What to Know First
TruePane Windows & Doors provides independent CGI impact window and door repair, replacement, and service across Fort Lauderdale, with most diagnostic visits scheduled within a few days and full replacements typically running three to six weeks once materials land. We quote straight-up line-item pricing, no surprise charges at the end, and every CGI job carries our Done Right Promise plus The Keystone Standard: both warranty layers registered in writing before our truck leaves your driveway.
This page is for Fort Lauderdale homeowners who already own CGI impact units or are deciding whether to buy more. If you have a fogged laminated pane, a sliding door that binds, or a failed seal after a storm, call (954) 280-4413. A live person answers, day or night, and we’ll tell you honestly whether it’s a repair or a replacement.
How CGI Products Fail - and How We Fix Them
CGI builds a solid impact product, but Fort Lauderdale’s salt air, humidity, and afternoon downpours find the weak points over time. Here’s what we actually see on service calls, series by series:
- Sentinela Series casement and picture windows: seal separation at the laminated glass edge. The Sentinela line uses a thick PVB interlayer, and after a decade of coastal exposure, the outer seal can delaminate just enough to let moisture creep between the panes. You’ll see haze that never wipes off, often worse on the east and south walls. Our fix: we pull the sash, inspect the frame for racking, and replace the IGU with a certified impact-rated unit, not a standard double-pane that would fail code inspection.
- Targa Series sliding glass doors: roller wear and track corrosion. Targa doors are heavy, and in Fort Lauderdale the stainless rollers still take a beating from sand grit and salt. The door starts to drag, then bind, and homeowners assume the slab settled. Usually it’s flattened rollers and a corroded lower track. We replace rollers with OEM-spec or better aftermarket, clean and re-level the track, and coat the hardware so it doesn’t seize again in six months.
- Estate Collection French doors: hinge sag and strike plate misalignment. Impact-rated French doors carry more glass weight per panel than standard doors. Over time the top hinges elongate, the active panel drops an eighth of an inch, and the deadbolt no longer lines up. That means the door is not sealing, which means it’s not performing to its design pressure rating. We re-shim the hinges, replace worn pins, and re-hang the panel square so the lock throws clean.
- CGI fixed windows with aftermarket caulk from a previous contractor. This is common in older Fort Lauderdale homes. Someone re-caulked the exterior with a silicone not rated for impact window perimeters, and now water is wicking behind the flange. You won’t see it from the outside, but the drywall under the sill starts to bubble. We remove the wrong caulk, re-flash the opening properly, and use a marine-grade sealant that stays flexible through our thermal swings.
- Hurricane shutter conflicts with CGI window frames. Many Fort Lauderdale homes pair CGI impact windows with accordion or roll-down shutters installed by a different company years earlier. When those shutters were mounted tight to the frame, they can interfere with weep holes and drainage. We check weep function on every CGI service call, because a blocked weep means water sitting against the sash, which means seal failure down the road. Sometimes the fix is as simple as clearing the holes and re-angling the drainage channel.
Our CGI Impact Windows & Doors Process
Here’s how a CGI job runs when you call TruePane Windows & Doors:
- 1
You call (954) 280-4413. A live person answers, asks what you’re seeing, and schedules a diagnostic visit. No voicemail tree, no callback form.
- 2
We measure and inspect on site. Our techs check frame square, glass condition, hardware wear, and weep drainage. We measure every opening twice, because that’s the rule that governs every job we do.
- 3
You get a written decision, not a sales pitch. Repair or replace, with the reasoning in plain language. If replacement makes sense, we quote CGI certified units side by side with comparable lines from PGT, Andersen, or Pella so you can see exactly what you’re buying and why the price is what it is.
- 4
Parts and units are ordered with the warranty registration started. We use OEM CGI components where they matter, and we’ll tell you plainly when a quality aftermarket part does the same job for less money.
- 5
Install is done by background-checked, uniformed techs. The old unit comes out, the opening is prepped, the new or repaired unit goes in true and sealed. Cleanup is part of the job, not an optional extra.
- 6
Before we leave, we test. The sash moves clean, the locks throw, the weep holes drain, and the seal is intact. Then both warranty layers are registered in writing. If it is not right on paper, it will not be right on the wall.
What CGI Impact Windows & Doors Costs in Fort Lauderdale
Expect these ranges for common CGI work in Fort Lauderdale. Prices shift with window size, floor level, and whether you need a full-frame replacement or a sash-only repair.
- Single CGI Sentinela casement window replacement: $1,800 to $3,400 installed
- CGI Targa sliding glass door replacement (standard 6-foot): $4,500 to $8,000 installed
- Laminated glass IGU swap on a CGI window (fogged or delaminated seal): $600 to $1,200 per sash
- Roller and track service on a Targa slider: $250 to $550
- French door hinge re-hang and alignment: $300 to $650 per door
What moves the price: access (second-story versus ground floor), whether the frame is still square, and whether you need a permit. We pull permits when the job requires them, and the cost is on the quote from the start, not added at the end. Call (954) 280-4413 for a free estimate, and we’ll put exact numbers on paper.
Why Fort Lauderdale Homeowners Call TruePane Windows & Doors for CGI Work
Dale Kessler grew up in Sailboat Bend, where his father spent weekends resealing jalousie windows and cursing the humidity. That’s how a second-generation glazier gets started, and it’s why we’re still here over four decades later. We’re not the cheapest bid in the room, and we won’t pretend to be. What we give you is a square deal: upfront pricing, techs who measure twice and register both manufacturer warranty layers before the truck leaves, and a Done Right Promise that means exactly what it says. If the pane is not true, the job is not done.
We service CGI alongside Andersen, Pella, and PGT, so when we give you a side-by-side quote, it’s based on hands-on experience with all of them, not a brochure. As an independent CGI service provider, we’re free to tell you when a repair makes more sense than a replacement, and we’ll stand behind that call in writing.
FAQs
No, not when the work is done correctly. CGI’s warranty covers the glass and frame against manufacturing defects, and a proper repair using certified impact-rated components keeps that coverage intact. What actually voids warranties is a sloppy install or the wrong sealant. We photograph the work, keep records on file, and register both manufacturer warranty layers in writing before we leave. Call (954) 280-4413 if you want us to check your specific unit and warranty status.
Yes, in most cases. CGI maintains parts availability for lines that are fifteen years old and often older, and we’ve sourced OEM hardware for Sentinela and Targa units installed in Fort Lauderdale as far back as the mid-2000s. When OEM parts are discontinued or backordered, we’ll tell you plainly and offer a quality aftermarket alternative that holds up in our climate. Estimates are free, so call (954) 280-4413 with your window or door model and we’ll check availability before you spend a dime.
Three signs: haze between the panes that doesn’t wipe off means the laminated seal has failed and the IGU needs replacing. A door or window that drags, binds, or won’t lock square has a hardware or frame issue that’s usually repairable. And water staining below the unit means the perimeter flashing or sealant has failed. We’ll diagnose on site during a service visit and give you a written recommendation, repair versus replace, with the reasoning in plain language. We don’t sell replacements for repairable windows.
Yes, when the job requires it. Fort Lauderdale code requires permits for most impact window and door replacements, especially full-frame work, and we handle the permit application, inspection scheduling, and sign-off. The permit cost is on your quote from day one, not added as a change order later. What you get is a job that passes inspection the first time because it was measured right from the start.
Once the units arrive, a single window replacement usually takes three to five hours on site. A sliding glass door runs a day, sometimes two if the frame needs re-flashing or stucco repair. Lead time for CGI units is typically three to six weeks depending on the line and size. If you’re in the middle of a storm prep window, call us early, because everyone in Fort Lauderdale is ordering at the same time.
If you have a CGI window or door giving you trouble, or you’re pricing out a replacement before the next storm season, call (954) 280-4413. A live person answers, and we’ll schedule a free estimate with a straight answer on what it costs and how long it takes.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Fort Lauderdale and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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