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CGI Sliding Glass & Patio Doors in Fort Lauderdale: What to Know First
CGI sliding glass and patio doors in Fort Lauderdale are impact-rated workhorses, but when they bind, leak, or refuse to lock, most homeowners need an independent service provider who actually knows the product line. We repair and replace CGI sliders and patio doors throughout Fort Lauderdale, typically completing most service calls in a single visit once parts are in hand. Honest posture: we are not the cheapest bid, and we won’t pretend to be. We quote the job on paper, register both warranty layers in writing, and stand behind the work for 90 days with no fine print.
This page is written for CGI owners in Fort Lauderdale who want straight answers about what goes wrong, what it costs, and who to call. If that’s you, call (954) 280-4413 and a live person answers.
How CGI Products Fail - and How We Fix Them
- Roller failure on the CGI Estate Series sliding door. Fort Lauderdale’s salt air and humidity corrode the steel roller bearings faster than inland installs. The door gets progressively harder to slide, then gouges the bottom track. We replace rollers with stainless-steel or sealed-bearing units and realign the door so it glides without dragging. A track that’s already gouged gets cleaned, dressed, or replaced depending on depth.
- Fogging between panes on CGI Sentinel Series patio doors. The laminated impact glass is two panes bonded with a PVB interlayer, and when the edge seal fails, moisture works its way in. This is not a condensation problem you can wipe away. It’s a failed insulated glass unit. We order a replacement IGU matched to the original CGI glass makeup, remove the old sash, and reset the new unit without disturbing the frame’s anchoring.
- Stiff or sticking multipoint lock on CGI Targa Series doors. The Targa’s multipoint hardware has three locking points, and when one roller is even slightly out of adjustment, the door sags and the lock bolts no longer line up with the keepers. Homeowners force it once, twice, then the handle mechanism strips. We correct the roller height, clean and lubricate the lock body, and replace the handle set if the gears are worn.
- Weep hole blockage in CGI sliding door sills. Every CGI sill has weep channels that drain water from the track. In Fort Lauderdale, those channels clog with salt crust, pollen, and fine sand from the beach. Water backs up, then finds its way under the threshold and into the flooring. We clear the weep system, check for sill flashing damage, and reseal where needed. This is the kind of thing that looks minor until it’s not.
- Header sag on older CGI patio door installs. Some of the wider CGI openings in Fort Lauderdale homes from the early 2000s were framed without adequate header support above the door. The frame sags a fraction of an inch, the door binds at the top corner, and the interlock on a two-panel slider stops sealing. We shim and refasten the frame, or in worse cases reframe the header. You can’t fix a sagging header with roller adjustment alone.
Our CGI Sliding Glass & Patio Doors Process
- 1
Call and talk to a person. You dial (954) 280-4413. No voicemail tree. We ask what the door is doing, what model or series it is if you know, and when it started.
- 2
Diagnostic visit. A uniformed, background-checked technician shows up when we say. He measures the opening twice, checks the rollers, the track, the lock, the weatherstripping, and the frame for signs of sag or water intrusion.
- 3
Paper quote with options. We write the repair on paper. If parts are needed, we quote OEM CGI components and quality aftermarket equivalents side by side, so you see exactly what you’re buying and why the price is what it is.
- 4
The repair or replacement. We do the work on-site for repairs. For glass or sash replacements, we schedule the return once the IGU or hardware arrives, usually within a week or two, then complete the install in one visit.
- 5
Testing and cleanup. The door gets cycled open and closed multiple times. We check the lock engagement, the seal, the drainage. The work area is left clean.
- 6
Warranty registration and the Done Right Promise. Both manufacturer warranty layers are registered in writing before we leave the driveway. If it’s not done right within 90 days, we make it right without arguing.
What CGI Sliding Glass & Patio Doors Costs in Fort Lauderdale
Here’s what we tell Fort Lauderdale homeowners walking into a CGI service call, and it holds for most of the coastal corridor:
- Roller replacement on a single sliding panel: $180-$285 including parts and labor.
- Multipoint lock handle set replacement: $220-$350, depending on the CGI series and whether it’s a Targa or Estate model.
- Weep system cleaning and sill reseal: $125-$210.
- Replacement insulated glass unit for a fogged CGI patio door sash: $600-$1,300 depending on size, glass type, and whether it’s a standard laminated IGU or a Sentinel Series with specialty coatings.
- Full CGI sliding door replacement (installed, impact-rated): $3,800-$8,500 for a typical Fort Lauderdale opening, with the spread driven by door width, panel count, and frame finish.
What moves the price: whether the frame itself is still square, whether parts are still in production, and whether the job is a repair or a full replacement. We quote fixed numbers before we start. Call (954) 280-4413 for a free estimate on your specific door.
Why Fort Lauderdale Homeowners Call TruePane Windows & Doors for CGI Work
Dale Kessler founded TruePane in 2008 after years of watching out-of-true installs and voided warranties walk through South Florida homes. He grew up in Sailboat Bend, trained at McFatter Technical College in Davie, and spent nearly two decades working glass and framing in this coastal corridor. The founding rule still guides every CGI job: if the pane is not true, the job is not done.
We’re authorized installers for more than a dozen manufacturer lines, including PGT, CWS, ES Windows, and ECO Window Systems. That matters on a CGI service call because our techs know what a properly set impact door looks and feels like across multiple brands. They know when a CGI part is worth the OEM premium and when a quality aftermarket equivalent does the job. And if a CGI sliding door is beyond sensible repair, we can quote a PGT or ES Windows replacement side by side on paper, no pressure, no games. Every job carries the Done Right Promise, and both warranty layers are registered in writing before the truck leaves your driveway.
FAQs
Yes. As an independent CGI service provider, we use OEM parts where the warranty requires it and document every repair in writing. If your door is still under CGI’s warranty, we’ll tell you before we start whether the work should be routed through the manufacturer. We never perform a repair that would knowingly void coverage without flagging it first. Call (954) 280-4413 and we’ll walk you through what applies to your door.
Both, and we quote them side by side on paper so you decide. OEM CGI rollers, handles, and glass units are the safest choice for warranty preservation and exact fit. Quality aftermarket equivalents from suppliers we’ve vetted over the years can save 20 to 35 percent on hardware. We only offer aftermarket parts when they meet the same functional standard. For structural or anchoring components, we use OEM or better, full stop.
It depends on the frame. If the frame is square, the track is solid, and the glass is clear, repair is almost always the better money. If the frame has sagged, the sill is corroded through, or the glass unit has failed on both panels, replacement typically makes more sense in a Fort Lauderdale coastal home. We’ll tell you which one we’d pick if it were our house, and quote both ways if you want. Estimates are free.
Most roller, track, and lock repairs are completed the same day in a single visit. Replacement glass units and sashes take longer because we’re matching the exact CGI glass makeup and ordering from the manufacturer or our glass supplier, usually about one to two weeks from order to install. We’ll give you a realistic window when we quote, and we’ll be there when we say.
Yes. We service and install PGT, CWS, ES Windows, and ECO Window Systems, among others. That breadth helps on CGI jobs because we can compare failure patterns and parts across brands, and if a replacement is the right call, we can quote multiple manufacturer lines side by side on paper. You’ll see exactly what you’re buying, with both warranty layers registered in writing.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Fort Lauderdale and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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