CGI Sliding & Patio Doors Nationwide | TruePane Windows & Doors

CGI Sliding & Patio Doors: The Fort Lauderdale Owner’s Guide

If you own a CGI sliding or patio door in Fort Lauderdale and a roller, track, or lock has failed, we stock the parts and install them, usually in a single visit. For most CGI sliding door repairs in Fort Lauderdale, expect to pay between $185 and $520 installed depending on whether we’re replacing rollers, a handle set, a lock, or the track itself. The typical call starts with a door that suddenly drags, a lock that won’t throw, or a door that jumped its track on a humid July afternoon. We’ll identify the exact CGI series, match the part, and have it done right, with the work backed in writing.

Call (954) 280-4413

Which CGI Models This Applies To

CGI builds sliding and patio doors across several impact-rated and non-impact product lines, and the parts are not interchangeable across all of them. The most common series we service in Fort Lauderdale are the Estate Collection, the Estate Series, and the Tandem Series, plus older CGI doors installed before the current model naming took hold. The surest way to identify what you have is the silver or white manufacturer label on the door panel’s edge or top rail, which lists the series name and often the glass make-up. If that label is gone, we measure the panel thickness and the stile profile. That tells us what we’re working with without guessing.

One gotcha we see often in Fort Lauderdale: CGI roller assemblies changed dimensions between the mid-2000s and the current production, and a roller that looks right in a photo will bind or drop if it’s off by a sixteenth of an inch. We carry OEM CGI parts for current models and tested aftermarket equivalents for discontinued hardware, and we’ll tell you plainly which one your door needs and what each costs before we order or install anything. TruePane is an independent service provider and not affiliated with CGI, which means our loyalty is to your door, not a single parts catalog.

Signs Your CGI Sliding & Patio Door Is Failing

• The door drags or takes real effort to slide. This is almost always a roller issue, either worn bearings or a roller that’s flattened from years of supporting a heavy impact-rated panel. In Fort Lauderdale’s salt air, roller bearings corrode faster than inland, and we replace them in sets so the door wears evenly.
• The door lifts slightly then drops when you pull it. That lift-and-drop means the roller has play in the housing or the adjustment screw has stripped. Left alone, the panel starts riding on the track frame instead of the wheels and chews the track.
• The lock won’t throw or the handle flops loose. CGI multi-point locks depend on precise alignment between the panel and jamb. Two or three degrees of settlement, common in older Fort Lauderdale homes on sandy soil, is enough to misalign the lock and refuse the bolt.
• You hear a gritty, scraping sound when the door moves. That’s usually track damage or a failed roller wheel shedding metal. Running the door on a bad roller scores the track, and track replacement costs more than catching the roller early.
• Water stains or soft spots at the sill corners. The door may still slide, but if the sill flashing or corner gaskets have failed, water is getting into the subfloor. In Fort Lauderdale’s rainy season this shows up fast and the fix is never just a roller swap.

Replacement Cost & What’s Included

For CGI sliding and patio door repairs in Fort Lauderdale, here’s the honest spread. Roller replacement for one panel typically runs $185 to $290 installed. A new handle and lock set runs $160 to $340 depending on whether it’s a single-point or multi-point lock and which CGI finish you need. Track repair or replacement runs $280 to $520 installed when we’re pulling the panel, dressing the track, and re-hanging the door. Full track and sill replacement on a large Estate Series door can reach $650 to $900 if the extrusion itself is damaged.

The price you’re quoted is the price you pay. We write the parts and labor separately on paper before the work starts, and there are no surprise line items after the fact. Every repair carries the Done Right Promise: if it’s not right, we make it right, no arguing. Both warranty layers on the parts are registered in writing before our truck leaves your driveway, so if the part fails later, you’re not hunting down paperwork.

We also keep a standing offer that helps: a free written repair estimate, and a permanent 5% discount for seniors and veterans.

DIY or Call Us?

We’ll be straight with you. You can safely check three things yourself: whether the track is visibly dirty or clogged at the bottom corners, whether the adjustment screws at the bottom of the panel are exposed and turn freely, and whether the door label is still legible so you know what you’re working with. A soft brush and a vacuum on the track fixes more drag issues than people expect.

But lifting an impact-rated CGI panel out of its frame is not a weekend job. Those panels weigh anywhere from 180 to 300 pounds depending on size and glass package, and they’re under compression. When a homeowner pops a panel out and loses control of it, the damage is to the glass, the frame, and sometimes the person. We remove, shim, and re-hang these doors with the right lifting equipment and a second set of hands, and we set the panel back true before we call the job done. If the door is off its track or the lock is refusing, call us at (954) 280-4413 and let us handle the lifting.

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