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PGT Impact Windows in Fort Lauderdale: What to Know First
PGT impact window repair and replacement in Fort Lauderdale typically runs $85 to $950 depending on whether you’re dealing with a roller, a seal, a latch, or a full sash, with most repairs completed in a single visit. We’re an independent PGT service provider, not a manufacturer affiliate, so we make parts and labor decisions based on what’s right for your house, your warranty, and your budget. This page is for homeowners who own PGT impact windows or doors and want straight answers about what’s failing, why, and what it costs to fix. Call (954) 280-4413 and a live person answers, day or night.
How PGT Products Fail - and How We Fix Them
PGT builds a solid impact window, but every product line has a weak point. Here’s what we see most often in Fort Lauderdale homes, and how we address each one.
- WinGuard vinyl rollers seizing on the track. The original rollers in PGT WinGuard sliders are nylon-tired, and after a decade of salt air and hard water from Fort Lauderdale’s municipal supply, the tires flatten and the housing corrodes. The window still closes, but you’re leaning your shoulder into it. We replace the roller assembly with a stainless-shell unit and a sealed bearing, not another nylon tire that’ll flatten in five years. This is the number one PGT WinGuard call we run.
- 7000 series laminated glass hazing at the edge. PGT’s 7000 series uses a laminated interlayer, and in coastal exposure we’ll occasionally see delamination starting at the bottom corner where water sat against the seal. It looks like fog between the panes but it isn’t a seal failure; the interlayer is separating. That’s a glass-unit replacement, not a repair, and it’s worth doing before the lamination continues creeping inward.
- Interlock pins snapping on WinGuard casement and awning units. The sash lock assembly on PGT casements is held with a machined pin that takes the full torque every time the window is opened. In high-use openings, like the one over the kitchen sink that gets cranked twice a day, that pin shears. It’s a ten-minute fix if you know the part number and don’t damage the frame doing it. We carry the common pin sizes in the truck.
- Weep hole blockages in SGD and 7000 series frames. PGT’s frames are built for drainage, but Fort Lauderdale’s combination of blowing rain, pollen, and gecko droppings clogs the weep channels. Water backs up, sits in the track, and migrates into the wall cavity before anyone notices. We clear the weeps with the drain path intact and show you where to keep the bottom track clear so it doesn’t return.
- Loose hardware and gasket compression set after hurricanes. After a big wind event, we get calls from Coral Ridge, Rio Vista, and Sailboat Bend for PGT windows that rattle or drip now. The glass usually survived; what gave was the hardware torque and the weatherstripping that took the pressure. We reset the locks, check the shims, and reseat the gaskets. It’s preventive before the next named storm, not cosmetic.
Our PGT Impact Windows Process
Here’s what happens when you call us for PGT work in Fort Lauderdale, start to finish.
- 1
The call. A live person answers at (954) 280-4413. We ask which rooms the windows are in, what they’re doing, and when the problem started. We schedule a time and keep it.
- 2
On-site diagnosis. A background-checked, uniformed technician walks the property, opens and closes every unit you flagged, marks the existing glass and frame conditions, and measures the opening twice. Dale Kessler’s rule applies here: if it is not right on paper, it will not be right on the wall.
- 3
Parts decision. If the repair calls for a PGT-specific part and it’s under warranty, we point you to the process for a warranty part, and we’ll wait to buy what’s needed. If it’s out of warranty, we quote OEM and quality aftermarket options side by side on paper and tell you which we’d put in a rental property versus a house we intend to live in for twenty years.
- 4
The work. The repair gets done in one visit whenever humanly possible. We don’t leave a window out and an opening plywooded over while we wait on a part unless the weather forces it.
- 5
Testing. We check operation, seal seating, drain function, and lock alignment before we call the job done. The pane gets checked with a level. If it isn’t true, we reset it.
- 6
Paperwork. You get a written line-item invoice, both warranty layers registered in writing when a new unit is involved, and the Done Right Promise in plain language.
What PGT Impact Windows Costs in Fort Lauderdale
PGT work in Fort Lauderdale isn’t one price and anyone who quotes one over the phone is guessing. Here’s the range we see week to week.
- Rebuild or replace a stuck WinGuard roller assembly: $120 to $250 per panel.
- PGT sash lock, keep, or interlock pin replacement: $85 to $180.
- Re-torque hardware and reseat weatherstripping after a storm: $140 to $300 per opening.
- Weep channel clearing and track service: $95 to $175.
- Laminated glass unit replacement for a 7000 series casement: $450 to $950 depending on size and glass package.
What moves the number is glass size, whether the frame is square, and whether we’re replacing parts or glass. You’ll never get a change order from us after the work starts. We quote the job on paper before we begin and the number doesn’t move. Call (954) 280-4413 for a free estimate.
Why Fort Lauderdale Homeowners Call TruePane Windows & Doors for PGT Work
We’ve been working windows in this city since 2008, and Dale Kessler still measures every opening himself before a crew touches a truck. The Done Right Promise means if something isn’t right when we leave, we come back and make it right without paperwork fights or fine print. Every technician is background-checked and uniformed, working in your home the way they’d work in their own mother’s. And when a PGT unit isn’t worth repairing, we sell and install other lines we know cold including CGI, CWS, ES Windows, and ECO Window Systems. We’ll quote them side by side, on paper, so you see exactly what you’re buying. A live person answers our phone 24 hours a day because if a window fails after a storm, the last thing you need is a voicemail tree.
FAQs
If the unit is still under PGT’s warranty, the glass and frame coverage stays intact as long as the repair is done in a way that doesn’t alter the frame or the laminated glass unit. We don’t modify the frame or drill new holes unless the repair requires it, and when a warranty part applies, we walk you through the process so the warranty stays intact. Call (954) 280-4413 and we’ll tell you what’s covered before you pay for anything.
Most common WinGuard parts like rollers, lock assemblies, interlock pins, and weatherstripping are still available through PGT’s dealer network or from quality aftermarket suppliers. Some older lock bodies are discontinued, but we generally have a workable substitute. If it’s a discontinued piece, we’ll tell you on the first visit and give you the best options for replacing the whole sash rather than patching it.
Most PGT repairs get completed in the single visit we scheduled. If the issue is a glass unit replacement and the size isn’t in a local fabricator’s rack, the wait is usually a full week. A live person answers at (954) 280-4413 and will tell you over the phone when we can get there and how long the fix should take.
If the frame is still square and the glass is still sealed, tightening the hardware and replacing the weatherstripping usually solves the leak. If the frame has shifted or the glass laminate is delaminating, replacement is the honest answer. We’ll measure before we sell you anything. Call (954) 280-4413 for a free estimate and get a straight answer either way.
It depends on the season and the last storm system that came through. During the calm stretch of a normal spring, it’s often a day or two. After a hurricane watch or a heavy squall, it can be longer. The scheduling person who answers the phone will tell you the truth about the wait before you take time off work.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Fort Lauderdale and nearby areas.
Call (954) 280-4413 to schedule your free estimate for PGT impact window work in Fort Lauderdale. A live person answers, and the number you get on the estimate is the number you’ll pay.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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